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This page contains answers to common questions handled by our support
staff regarding QuikBACC, along with some tips and tricks that we have found useful and
presented here as questions.
- When I try in install QuikBACC, it says "You must install
QuikBACC to the same drive where BPI is located", but that's where I AM trying to
install it?
- Why does my system lock up when I try to print the QuikBACC
online documentation?
- Why won't QuikBACC restore my old backups?
- Why does QuikBACC prompt me to put in disk 4 when there are only
3 disks in the backup set?
- Why do I get an error 103 when I try to restore my data?
- Why won't QuikBACC let me restore my company? It says I must
rename or delete?
If you get this false error message, it means QuikBACC is not getting exclusive access
to certain BPI files that it needs. If you are trying to install QuikBACC to a network
server, make sure that no one on your network is currently logged in to BPI.
If you are running in Windows, make sure that you don't have BPI running in another
window.
You are probably installing QuikBACC from a MSDOS window under Windows 95.
Close the MSDOS window that is currently open. To print the QuikBACC user
documentation, click on Start / Programs / Windows Explorer. Put your QuikBACC install
disk in drive A:. Select drive A: within Windows Explorer. Double-click on the README.DOC
file that is on drive A:. That will bring the contents of QuikBACC's documentation onto
your screen. Then click on File / Print. Your QuikBACC documentation will then be printed
out.
Then reinstall QuikBACC. When it asks, "Do you want to print documentation
now?", answer No. The installation will proceed normally from there.
There have been dozens of different backup programs that have come and gone over the
years. Each has its own unique format.
QuikBACC's format is unique too, and QuikBACC only knows how to read and write the
QuikBACC format. It can't restore other formats.
If you need to get BPI data off one machine and onto your machine that now has
QuikBACC, you need to install QuikBACC on the other machine, make a new backup, then
restore that backup on your main computer.
If QuikBACC prompts you for more disks than are in the backup set, this means that one
of more of the disks in the backup set has physical damage, and is not restorable. You
will have to rely on another (probably older) set of backups.
This is probably indicative of recycling diskettes without reformatting them. Sooner or
later, diskettes wear out. The only way to know is to periodically reformat them, and
throw away any diskette that doesn't format 100% perfectly.
An error 103 simply means that the restore was unsuccessful. This could be due to any
one of the following factors:
 | You tried to restore the company to a different company code than what was backed up.
You must restore to the same code as the code that was backed up. |
| You tried to restore a backup that wasn't made with QuikBACC. QuikBACC can only restore
QuikBACC backups. If this is the case, install QuikBACC on the other computer, make a new
backup, and then restore it. |
| There is some kind of media problem with one or more of the diskettes in the backup set.
Try formatting a new set of diskettes on the drive where you are backing up FROM, make a
new backup, and it should be restorable. |
This is a function of BPI, actually. Before you can restore a company, if that company
code already exists on your hard drive, you must first either rename or delete that
existing set of data.
Otherwise, you would be overlaying two different versions of data on top of each other,
and that could pose problems.
So BPI forces you to deal with the earlier version of the data first.
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